Questions spa and salon owners ask before choosing booking software
Replx is cloud booking software for spas, salons, beauty centres and at-home services. Each company gets a booking page under its own name, availability is checked for the service, provider and branch before confirming, and team, branches and reports sit in one account in Arabic and English. Pricing is a monthly subscription per bookable provider, with no per-booking fee on direct bookings and a free trial with no credit card.
Choosing a booking system
What is the best booking system for a spa?
- The right one passes clear tests: it checks therapist and branch availability before confirming, gives you a booking page under your own name, keeps the customer list with you, charges no per-booking fee, and works in Arabic. Replx meets these tests and adds packages, gifts, deposits and multiple branches. Try it free with no credit card and compare for yourself.
What should a salon look for in booking software?
- Look for software that shows customers real open times for each stylist, prevents double-booking, gives each team member permissions that suit their role, and reports on bookings and finance. In Replx, customers book from your salon's page as a guest or with an account, availability is checked before confirming, and each provider has working hours and leave.
Who is Replx built for?
- Replx is built for spas and massage centres, hair and beauty salons, barbershops, beauty centres, nail salons, at-home beauty services, and any service business that runs on appointments and a team of providers. It suits one branch or several, and services delivered in-house or at the customer's home with service zones and drivers.
Does Replx work for at-home beauty services?
- Yes. In Replx you define the service zones you cover, the customer gives their location when booking, and the booking is assigned to a driver and a provider. Availability is checked before confirming, so the team knows who is going where and when, without coordination scattered across chats.
Does Replx support packages, gifts and deposits?
- Yes. Replx supports visit packages, service bundles, gifting a service to someone else, a customer wallet and deposits paid at booking, plus time-based price rules. This helps spas and salons sell repeat sessions and gifts, and asking for a deposit gives customers a reason to turn up.
Pricing and trial
How much does a salon booking system cost?
- It depends on how each vendor prices. Replx is a monthly subscription in Saudi riyals (SAR) per bookable service provider; management, reception and finance accounts are free, and there is no per-booking fee on direct bookings. For current prices on each plan, see the pricing page.
Is there a free spa booking system?
- WhatsApp and shared spreadsheets are free, but they do not prevent double-booking or give customers a booking page. Replx is paid software that starts with a free trial with no credit card, and nothing is charged automatically when the trial ends, so you can test it with your team and customers before deciding.
Does Replx charge per booking?
- No. Replx charges no per-booking fee on direct bookings, whether they come from your booking page or your team. You pay a monthly subscription based on the number of bookable service providers, so your cost does not rise as bookings grow. See the pricing page for prices.
Do I pay for reception and management accounts?
- No. In Replx, management, reception and finance accounts are free; the subscription counts only bookable service providers, such as a therapist, stylist or beautician. You can add the people who manage bookings and follow finance without raising the subscription cost.
Do I need a credit card to start the trial?
- No. The Replx free trial starts with no credit card, and there is no automatic charge when it ends. You set up services, team and booking page, take real bookings, then subscribe only if it suits you. The current trial length is shown on the pricing page.
Setup and daily use
Can customers book online without an app?
- Yes. In Replx every company has a booking page at one link under its own name, opened in any browser on phone or computer with no app to download. Customers choose a service and an open time, book as a guest or with an account, and follow their bookings from their own page. You can share the link on WhatsApp and Instagram.
Can I move from WhatsApp bookings to Replx?
- Yes. Add your services, prices, providers and working hours in Replx, then share your booking page link on WhatsApp instead of going back and forth to fix a time. Bookings that still arrive by message or phone are entered by reception into the same schedule, so availability stays accurate and clashes are prevented.
Can I run several branches?
- Yes. Replx supports several branches in one account, each with its own team, services and schedule, and availability is checked per branch before a booking is confirmed. Management follows every branch from one dashboard with booking and finance reports per branch, and each team member sees only what their permissions allow.
Does Replx send WhatsApp or SMS reminders?
- WhatsApp and SMS messaging in Replx is a separate service from the monthly subscription and is priced on its own, as the note on the pricing page says; contact support to see what fits your business. Either way, customers can see their bookings and times on their own page at any time, and your team can contact them directly.
How does Replx handle team schedules and leave?
- In Replx each provider has specialities, working hours and leave, and each team member has a role and permissions. Availability is worked out from these together with the branch and service, so customers never see times when a provider is on leave or off shift, and one provider cannot be double-booked.
Data, language and support
Does Replx work in Arabic?
- Yes. Replx has a full Arabic right-to-left interface and an English one, for the admin dashboard, the team and the booking page your customers see. Replx is built Saudi-first with prices in SAR, so it suits spas and salons whose team and customers work in Arabic.
Is my data shared with other companies?
- No. In Replx each company has an independent workspace, and its customers, bookings and finance data are isolated from every other company on the platform. Replx is not a marketplace that lists you next to competitors, so your customers book from your page and stay in your company's workspace.
Who owns the customer list in Replx?
- Your customers book from a page under your company's name, and their details and booking history are kept in your company's workspace, isolated from other companies. Unlike many marketplace apps, Replx does not show your customers to other businesses, so the relationship stays with you.
Is Replx cloud-based or installed?
- Replx is cloud booking software that runs in the browser, so there is no server to host and nothing to install on branch computers. Management, reception and providers sign in from any device with their own accounts and permissions, and customers book straight from your booking page link.
How do I contact the Replx team?
- You can reach the Replx team by email through the Contact us button on the pricing page, for questions about subscriptions, setup and privacy. If you are comparing booking systems, you can also start the free trial with no credit card and ask your questions along the way.
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