Sell visit packages, let customers gift a service, and keep a customer wallet
Replx offers four prepaid tools: visit packages, where a customer buys several sessions of a service and uses them across later appointments; service bundles that combine more than one service in one offer; gifting a service to someone else; and a customer wallet. All of them are tied to the customer and their bookings, so your team knows what was prepaid and what is left.
How Replx helps
Visit packages
For services people repeat, such as weekly massage or a course of facials, the customer buys several visits in one go. Each later booking is taken from the package, and the team can see how many visits remain.
Service bundles
Combine more than one service in a single offer, such as a hammam with a massage, or a haircut with a beard treatment. The customer books the bundle as one item instead of booking each service separately.
Gift a service
A customer can buy a service and gift it to someone else, who then books their own appointment. Gifts suit birthdays and holidays, and they bring your business a new customer who might not have found you otherwise.
Customer wallet
Each customer has a wallet linked to their account, so their balance is kept in the system rather than written in a notebook or remembered by reception, and the team can see it with each new booking.
Who relies on it most
A spa booking system that keeps therapists, treatments and packages in order
A spa sells sessions as gifts for special occasions and visit packages to regular customers, so money comes in ahead of time and customers come back to use what they have already paid for.
Massage booking software that knows every session length and therapist skill
A massage centre that lives on regular clients sells a package of weekly sessions, and at each visit the therapist sees how many sessions the client has left without asking reception or checking receipts.
A barbershop booking system that takes the pressure off rush hour
A barbershop bundles a haircut, a beard trim and a face treatment into one offer, which the customer books as one block of time long enough for all three with the same barber.
Frequently asked questions
Are packages a loyalty points scheme?
- No. Replx does not offer loyalty points. Packages here are visits or services the customer pays for ahead of time and uses in their bookings, alongside gifts and the customer wallet.
How does the person receiving a gift use it?
- The customer buys the service as a gift for someone else, and the recipient then books their own appointment at a time that suits them. The booking shows to your team as linked to the gift, so reception knows it is prepaid.
Can a package be used at more than one branch?
- Packages are tied to the customer's account within your company, and every branch sits in that same account. To see how a particular package can be set for specific branches, try it during the free trial or ask support.
Do I need a point-of-sale system to sell packages?
- Replx is not a point-of-sale system, and packages and gifts are run inside the booking account. If you use a point of sale in store it stays separate, because Replx does not connect to outside systems today.
Try Replx on your business
Create your company account, add your services and team, and share your booking link. No credit card.
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