At-home services booked by the customer's area, with a driver on each booking

Replx lets you serve customers at home through service zones you define, so a customer books the at-home service from the same booking page after choosing their area. Each booking is assigned to a driver on your team, and the provider's availability is checked as for any other booking. Your at-home team and your in-store team work from the same account and the same list.

How Replx helps

  • Service zones you define

    Define the districts or areas your team can reach, so an at-home booking is never accepted from somewhere you do not cover. When you expand to new districts, add the zone and it becomes bookable.

  • A driver assigned to each booking

    Add drivers as team members with a role of their own, then assign a driver to each at-home booking to take the provider there. Everyone knows who is going to which address instead of coordinating in group chats.

  • The same availability check

    An at-home booking passes the same check as an in-store one: the service, the provider and their schedule. A provider cannot be booked at a customer's home while already booked at the branch at the same time.

  • Home and in-store in one account

    If you serve customers both in store and at home, every booking stays in one list and one set of reports. You see how many bookings were at home and how many at the branch without running two systems.

Who relies on it most

Frequently asked questions

Does the system track the driver on a map?

No. What Replx offers today is service zones and a driver assigned to each at-home booking, so the team knows who is responsible for each visit. Live location tracking is not one of the available features.

Do drivers count toward the subscription?

The subscription is priced monthly per bookable service provider, and management, reception and finance accounts are free. To confirm how driver accounts are counted on your plan, check the pricing page or contact support before you subscribe.

Can I ask for a deposit on home bookings?

Yes. Deposits are set per service, so if you set one on an at-home service it is asked for at booking. That helps with home visits, because a late cancellation wastes the time of both the provider and the driver.

Does the customer choose their area when booking?

Yes. For at-home services the customer gives their area as one of the booking steps, and the booking is accepted only when that area is inside the service zones you have turned on for your company.

Try Replx on your business

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