A beauty centre booking system for teams with many departments
Replx is cloud booking software for beauty centres that run several departments under one roof, such as skin care, hair, nails and make-up. Each specialist has her own services and schedule, each employee gets permissions that fit their role, and repeat treatment courses are handled as visit packages. Customers book from one page, and managers see bookings and income per branch in shared reports.
Everyday challenges
Many departments, one crowded diary
The skin team works in long appointments and the nail team in short back-to-back ones. Run both from one diary and reception can no longer see either clearly.
Treatment courses spread over weeks
Skin programmes and hair-removal courses are usually bought as a set of sessions. Tracking how many were used by hand leads to disputes at the final visit.
Everyone sees everything
With one shared login, every employee can see income and every customer's details, and nobody can tell who changed which appointment.
How Replx helps
Specialists with clear services and hours
Link skin therapists to skin treatments and nail technicians to nail services, and set hours and leave for each of them. Reception sees the day spread across the team, and nobody is booked for a service outside their speciality.
Roles and permissions instead of a shared password
Give reception the right to manage appointments, the accountant access to finance reports and the manager full control. Everyone has their own account, so the centre knows who added or changed each booking.
Treatment courses as visit packages
Create a visit package for a multi-session skin programme, or a bundle that pairs a facial with a hand treatment. The package stays on the customer's record, so every visit shows what she still has left.
Branches that offer different departments
The main branch may offer every department while a mall location covers only nails and hair. Each branch has its own services and team, and customers booking online see what that branch actually provides.
Reports for the accountant and the manager
Booking, branch and finance reports sit in one dashboard that only permitted roles can open. The manager compares branches and the accountant reviews income without stitching spreadsheets together.
A working day on Replx
- A customer books a skin-care session from the centre's page, choosing the branch and the specialist.
- On arrival the session is taken from her treatment package, and the remaining sessions show on her record.
- Meanwhile reception adds a nail appointment for another customer in the next department from the console.
- Before leaving, the customer books her next session from her account, or reception books it for her.
- The accountant reviews the day's income in the finance reports, with access limited to what that role needs.
Frequently asked questions
Can Replx manage repeat treatment courses?
- Yes, through visit packages. You set up the package with its number of sessions and the balance stays with the customer. Replx does not schedule the next session on its own; the customer books it from her account when it is due, or reception adds it.
Can receptionists work without seeing financial reports?
- Yes. Every team member has a role and permissions, so reception can manage appointments and customers while finance reports stay with the manager and accountant. Reception and finance accounts are also free and not counted in the subscription.
Can laser machines or treatment rooms be booked as resources?
- No. Equipment and rooms are not bookable resources in Replx today. Availability is worked out for the service, the specialist and the branch together, so if you have a single machine, assign that service to the specialists who use it and arrange their hours to match.
Does Replx support Arabic and English for a centre with a mixed clientele?
- Yes. Both the booking page and the console are available in right-to-left Arabic and in English, so each customer books in the language she prefers and each employee works in theirs.
How is the subscription counted for a centre with many departments?
- The monthly subscription follows the number of bookable providers across all departments, however many bookings they take. Administrators, reception and finance staff are free. See the pricing page for current figures, and try it first without a credit card.
Try Replx on your business
Create your company account, add your services and team, and share your booking link. No credit card.
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