DRAFT for legal review, not final legal text
Counsel is still reviewing these terms, and they are not in force. The final version will be published here.
Replx Business Terms of Use — DRAFT [version, date]
العربية1. Definitions. "Replx" means [legal entity name]. "Company" means the business registered on Replx. "User" means any person who signs in to the Company's console with an account the Company granted. "Replx Assistant" means the AI tool inside the Company console.
2. [General service terms: subscription, payment, suspension, acceptable use — to be written by counsel.]
3. Replx Assistant
3.1 What it reads. The Assistant reads your Company's data (bookings, customers, schedules, and financial figures for users with the finance permission) only within the permissions of the User asking, and never another company's data.
3.2 Actions. The Assistant may propose actions (such as creating, changing or cancelling a booking, or sending a customer their booking link). No action is carried out until the User confirms it on a card showing its details. The Assistant does not take payments, record payments or issue refunds. A confirmed action is treated as made by the User who confirmed it, and the Company is responsible for reviewing the details before confirming.
3.3 Mistakes. The Assistant is a help tool and can be wrong or incomplete. Check any important figure or detail on its page before relying on it. The Assistant does not give legal, tax, accounting or medical advice.
3.4 Data. Questions and the data the Assistant reads are sent to an AI provider ([provider names]) to produce the answer; the provider does not use them to train its models under its terms [to be verified per provider]. Replx keeps conversations so the User can return to them and the Assistant can recall earlier questions; the User can delete them at any time. Replx uses questions, after removing anything that identifies the Company or its customers, to improve help articles, after review by its team; the Company owner can turn this off. Replx does not use conversations to train AI models. Details are in the [Privacy Policy].
3.5 Ratings. If a User rates a conversation and chooses to share it, Replx staff see a copy with phone numbers and e-mails masked, to improve the service and contact the Company.
3.6 Availability. Replx may switch off or restrict the Assistant for all or some companies at any time and set usage limits, without affecting the rest of the console.
3.7 Records. Actions carried out through the Assistant are recorded in the Company's activity log under the User who requested and confirmed them.